recent posts

There’s That Customer Se...

There’s That Customer Service Thing Again!
Posted by Denise Griffitts on Mar 14th, 2010
I do talk a lot about customer service. Why? Because that is quite literally what will keep people coming back to your place of business, be it brick and mortar, or online.  If,  as a consumer you consistently receive poor service there is just...

Client Management Systems...

Client Management Systems
Posted by Denise Griffitts on Mar 13th, 2010
Weekly Reccommended Resource This week we are talking about project management tools. As more people begin to work virtually from their home office, these tools become critical components for managing your time and your client’s time effectively. Basecamp For...

The Art of the Thank You Note...

The Art of the Thank You Note
Posted by Denise Griffitts on Mar 11th, 2010
Saying “thank you” is not only the right thing to do, but it is also an effective way to keep in touch with people in your industry or field of interest and leave a positive impression on the reader of the note. I recently had the opportunity...

Your Partner In Success Welcom...

Your Partner In Success Welcomes Kara OH
Posted by Denise Griffitts on Mar 11th, 2010
Table of contents for Your Partner In Success Radio Show 2010 Your Partner In Success Welcomes David LeeYour Partner In Success Welcomes Vickie MullinsYour Partner In Success Radio Show Welcomes Michael BloxtonYour Partner In Success Radio Show Welcomes...

This is What Superb Customer S...

This is What Superb Customer Service Looks Like!
Posted by Denise Griffitts on Mar 6th, 2010
Superb customer service is the lifeblood of any business, be it brick and mortar or a business that operates largely online. You can hang coupons on my door all day long but if I have had poor customer experiences at the hands of your employees,...

Build Your Own Affiliate Progr...

Build Your Own Affiliate Program
Posted by Denise Griffitts on Mar 4th, 2010
Weekly Recommended Resource If you, or a client needs to build a quick affiliate program but don’t want to pay 1ShoppingCart $99 each month to have a few products available to affiliates, or don’t have sufficient sales to become part...

Your Partner In Success Welcom...

Your Partner In Success Welcomes Back Judy Peebles
Posted by Denise Griffitts on Mar 4th, 2010
Table of contents for Your Partner In Success Radio Show 2010 Your Partner In Success Welcomes David LeeYour Partner In Success Welcomes Vickie MullinsYour Partner In Success Radio Show Welcomes Michael BloxtonYour Partner In Success Radio Show Welcomes...
recent from Your Partner in Success Your Partner In Success Welcomes Kara OH Your Partner In Success Welcomes Kara OH
Table of contents for Your Partner In Success Radio Show 2010 Your Partner In Success Welcomes David LeeYour Partner In Success Welcomes Vickie MullinsYour Partner In Success Radio Show Welcomes Michael BloxtonYour Partner In Success Radio Show Welcomes Back Deborah DubreeYour Partner In Success Welcomes...
recent from Web Development Critical Tools For Building an Online Business Critical Tools For Building an Online Business
I am regularly asked what tools and resources we can recommend to help people build their online presence in a linear and logical fashion. Some time ago we created a PDF that our web development and virtual assistance clients have access to at Your Office On The Web on the client document password...
recent from Virtual Assistance Industry Those Ubiquitous Yellow Stickies Those Ubiquitous Yellow Stickies
Stickies. Those ubiquitous rectangular yellow pieces of paper that we all use to keep track of what is going on with our lives and our businesses. The eternal “to do” reminder. We all use them either physically or in my case, on my various desktops. Truly, I would be lost without them! Why...
recent from Musings of the Author You Know You’re a Nerd When… You Know You’re a Nerd When…
I have a running coversation with my dearly beloved about the nerd level in our home. He seems to rank me on a scale of nerdness  somewhere between general nerdness and being a social reject/basement dweller as you can see based on my email invitation to him for a picnic this weekend. Perhaps I should...
recent from Entrepreneurism Beware of Phishing Emails Telling You That Your Mailbox Settings Have Changed Beware of Phishing Emails Telling You That Your Mailbox Settings Have Changed
This morning I opened my email client to view a flurry of phishing emails similar to this one: From: customersupport@yourofficeontheweb.com [mailto:customersupport@yourofficeontheweb.com] Sent: Monday, October 19, 2009 12:02 PM To: mail @ yourofficeontheweb.com Subject: The settings for the mail@yourofficeontheweb.com...
recent from Social Media Marketing Does Your Business Phone Accept All Callers? Does Your Business Phone Accept All Callers?
Quick question.  Does your small or home-based business lose potential business or miss connections with a potential client by refusing to answers callers with a blocked number? This post is going to explore how accessible your business phone should be. Recently I was given a couple of recommendations...