3 Key Steps to Delegation

Denise Griffitts, 'Your Partner In Success™' is a happy nerd in stilettos who works from her beautifully appointed home office with the enthusiastic assistance of her feline office assistants and one woefully outnumbered dog, Abbey Rose.

A long-time virtual assistance industry expert, online business manager, and web developer Denise Griffitts is also the host of the very popular podcast called Your Partner In Success Radio which has been identified on INC. com as one of the best business podcasts you need to be listening to now.

If you’re going to be a success in business, be it a brick and mortar business or an online business, you need to learn to delegate those tasks you either don’t like doing or aren’t good at. Delegation is a hard thing for some to do – those who like to be in control of anything find it difficult to give up that control to someone else. On the other hand, since you’re a slacker anyways, this quite possibly isn’t an issue for you.

The key is really in the balance – the balance between your ability to trust that others will complete the tasks given properly and on time, and making sure that those you delegate to have what they need from you to get the job done right.

Here are three steps that you can take to ensure that all the tasks you decide to delegate to others get done when you want, how you want.

  1. Set out very clear instructions for the tasks to be completed. This is the most important step and the one that you’ll have to put the most time and energy of your own into. But doing so will ensure that you get the results you want. First, outline what is to be done. Use visuals if necessary. If you were going to get a brand new haircut, you would bring in several pictures to be sure that your vision was the same as the hairstylists, right? So set this up clearly, leaving nothing to guess at. Also, spell out how the tasks are to be completed because you absolutely do want them done correctly the first time. One of the biggest frustrations between virtual assistant/contractor and client is unnecessary back and forth so set these instructions up and keep them in an easy to find folder for future reference.
  2. Be available to your team when they need you. Make certain that they have your contact information and clear instructions that if there is anything they don’t understand, that they should contact you instead of making their own judgment call. To facilitate this, you will need to be available to them when they need you. Never simply assume that your tasks are getting completed. Check on them, but not obsessively. This is supposed to make your life easier, remember?
  3. To create as close to a hands-off experience as you can, after one project is done, get together with your team to decide what went well, what went wrong, and how to better facilitate success on the next project. This level of intimacy is necessary for getting your hands-on time whittled down to next to nothing, thereby allowing you more laziness.

“Words are vehicles that can transport us from the drab sands to the dazzling stars.”
M. Robert Syme