This is What Superb Customer Service Looks Like!

This is What Superb Customer Service Looks Like!
Superb customer service is the lifeblood of any business, be it brick and mortar or a business that operates largely online. You can hang coupons on my door all day long but if I have had poor customer experiences at the hands of your employees, the response is quite simple. My business goes elsewhere.  Great...

Facebook Clutter

Facebook Clutter
Today I got a note in my Facebook email asking rather plaintively why I didn’t accept this persons friend request. It is a valid question and one that deserves an answer. There are a couple of reasons. One, is that I am perilously close to the 5000 friend limit that Facebook imposes on personal...

Your Virtual Assistant’s Nap Policy

Your Virtual Assistant’s Nap Policy
As science and technology advance, the needs of employees change and these changes continually shape the job of office and administrative staff. Napping on the job is usually grounds to be fired, but Your Virtual Assistant / Your Office On The Web, as a forward-thinking and progressive company encourages...

Do You Want to Stop Synovate From Calling You?

Are you getting telemarketing calls from a company called Synovate? Their number will show up as 312-775-1287. Ostensibly they are are marketing research firm. What they really are is an annoyance. They kept calling ALL of my unlisted telephone numbers, including my cell phone, daily and would not leave...

Happy New Year

Happy New Year
The New Year’s holiday symbolizes the beginning of a better tomorrow. Each of us is looking for a healthier, happier and more prosperous New Year than the previous year. I wish you many blessings, much love, peace, health, prosperity and inner strength. Happy New Year! Denise SHARETHIS.addEntry({...

Sometimes SPAM is Entertaining

Sometimes SPAM is Entertaining
Subject: payment request from “Wendy’s/Arby’s Group” I just love spam (I am being sardonic here). I got this one a few minutes ago and laughed out loud. Apparently I am expected to open the zip attachment that came in the email. “We recorded a payment request from “Wendy’s/Arby’s...

Christmas Shopping Just Snuck Up and Hit Me In The Head

Christmas Shopping Just Snuck Up and Hit Me In The Head
Well ….. kind of. My family shopping is complete. The Christmas cards are even ready to mail as soon as the Post Office starts selling beautiful Christmas stamps next month. Our holiday travel plans are done and we just bought tickets to see Wicked at the Orpheum Theatre next month while we are...

Invitation To Read 1990 Page “Health Care” Bill in Louisiana

Invitation To Read 1990 Page “Health Care” Bill in Louisiana
I got this today from U.S. Senator David Vitter and wanted to pass it on. I freely admit that what Congress is up to scares the daylights out of me. I WILL be reading this bill! From the desk of David Vitter As you know, the U.S. House of Representatives recently introduced  a 1,990 page health care...

Beware of Phishing Emails Telling You That Your Mailbox Settings Have Changed

Beware of Phishing Emails Telling You That Your Mailbox Settings Have Changed
This morning I opened my email client to view a flurry of phishing emails similar to this one: From: customersupport@yourofficeontheweb.com [mailto:customersupport@yourofficeontheweb.com] Sent: Monday, October 19, 2009 12:02 PM To: mail @ yourofficeontheweb.com Subject: The settings for the mail@yourofficeontheweb.com...

If You Need Help, Please Press 1!

If You Need Help, Please Press 1!
Automated customer assistance …. does anybody else recognize this as an oxymoron? Just thinking about having to call my credit card company, telephone company or any other company for that matter makes me shudder and start monitoring my blood pressure. I know we don’t have to deal with these...

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