Comments for Denise Griffitts http://denisegriffitts.com A day in the life of an online entrepreneur! Sat, 12 May 2012 19:44:26 +0000 hourly 1 http://wordpress.org/?v=3.3.2 Comment on How to Host a Crawfish Boil by Denise Griffitts http://denisegriffitts.com/how-to-host-crawfish-boil/#comment-5340 Denise Griffitts Sat, 12 May 2012 19:44:26 +0000 http://denisegriffitts.com/?p=2312#comment-5340 Mj -- Just let me know if you want me to send you some crab boil! Mj — Just let me know if you want me to send you some crab boil!

]]> Comment on How to Host a Crawfish Boil by MJ Schrader http://denisegriffitts.com/how-to-host-crawfish-boil/#comment-5332 MJ Schrader Sat, 05 May 2012 18:57:57 +0000 http://denisegriffitts.com/?p=2312#comment-5332 THank you so much for the awesome recipe!! I'll have to trim it down for just me :) but yum! THank you so much for the awesome recipe!! I’ll have to trim it down for just me :) but yum!

]]> Comment on How Answering Your Phone Can Lose You Business by Denise Griffitts http://denisegriffitts.com/how-answering-your-phone-can-lose-you-business/#comment-5322 Denise Griffitts Mon, 30 Apr 2012 18:36:43 +0000 http://denisegriffitts.com/?p=2282#comment-5322 Thank you for those kind comments Milton. I am a huge supporter of local businesses and entrepreneurship is my passion so I really did want to give them a chance. Like you, I hope that they did take something positive away from it and begin to consciously be more professional in those oh-so-important initial contacts. Have a great day! Denise Thank you for those kind comments Milton. I am a huge supporter of local businesses and entrepreneurship is my passion so I really did want to give them a chance. Like you, I hope that they did take something positive away from it and begin to consciously be more professional in those oh-so-important initial contacts.

Have a great day!

Denise

]]> Comment on How Answering Your Phone Can Lose You Business by Milton Delaney http://denisegriffitts.com/how-answering-your-phone-can-lose-you-business/#comment-5310 Milton Delaney Fri, 27 Apr 2012 20:55:39 +0000 http://denisegriffitts.com/?p=2282#comment-5310 Great post! It says a lot that you gave them the benefit of the doubt after the first call and tried the second number before shredding the flier. Hopefully, the experience of losing one potential client will spur them into action to ensure that they'll lose no more...at least, not for the same reason : ) Blessings to you! Great post! It says a lot that you gave them the benefit of the doubt after the first call and tried the second number before shredding the flier. Hopefully, the experience of losing one potential client will spur them into action to ensure that they’ll lose no more…at least, not for the same reason : )

Blessings to you!

]]> Comment on How to Host a Crawfish Boil by Denise Griffitts http://denisegriffitts.com/how-to-host-crawfish-boil/#comment-5218 Denise Griffitts Wed, 11 Apr 2012 16:04:01 +0000 http://denisegriffitts.com/?p=2312#comment-5218 Generally speaking, you should plan for about 3-6 pounds per person. Generally speaking, you should plan for about 3-6 pounds per person.

]]> Comment on How to Host a Crawfish Boil by Carly http://denisegriffitts.com/how-to-host-crawfish-boil/#comment-5207 Carly Tue, 10 Apr 2012 07:51:11 +0000 http://denisegriffitts.com/?p=2312#comment-5207 How many does this serve? How many does this serve?

]]> Comment on 3 Common Social Media Mistakes to Avoid by Susan http://denisegriffitts.com/3-common-social-media-mistakes-to-avoid/#comment-5179 Susan Fri, 06 Apr 2012 07:40:21 +0000 http://denisegriffitts.com/?p=2301#comment-5179 Again, these points are right on the money! Great advice. Again, these points are right on the money! Great advice.

]]> Comment on When to Answer Your Business Line by Denise Griffitts http://denisegriffitts.com/when-to-answer-your-business-line/#comment-5157 Denise Griffitts Mon, 02 Apr 2012 14:40:08 +0000 http://denisegriffitts.com/?p=2236#comment-5157 Hi Jeff and thanks for commenting. It really depends on the business you are in whether you should answer the phone each time it rings or not. And of course, it is very much a personal and business decision that you will make as you grow your business. In this particular case, they would have been far better served to have a professional sounding recording that lets callers know who they are, a brief description of their services and when the caller could reasonably expect a return call, such as within 24 hours, end of business day, etc. Hi Jeff and thanks for commenting.

It really depends on the business you are in whether you should answer the phone each time it rings or not. And of course, it is very much a personal and business decision that you will make as you grow your business.

In this particular case, they would have been far better served to have a professional sounding recording that lets callers know who they are, a brief description of their services and when the caller could reasonably expect a return call, such as within 24 hours, end of business day, etc.

]]> Comment on How Answering Your Phone Can Lose You Business by Denise Griffitts http://denisegriffitts.com/how-answering-your-phone-can-lose-you-business/#comment-5156 Denise Griffitts Mon, 02 Apr 2012 14:35:05 +0000 http://denisegriffitts.com/?p=2282#comment-5156 Thanks Susan! As I noted in the post, first impressions count and and I found this experience both interesting and educational. I did take the time to very politely explain why I would not be doing business with them. Not with the intention to hurt any feelings or irritate them, but with the hopes that they would eventually give some very real thought to being professional from the outset, and therefore avoid losing customers before they even acquire them. I will never know of course, but do wish them well in their business endeavors. Thanks Susan!

As I noted in the post, first impressions count and and I found this experience both interesting and educational. I did take the time to very politely explain why I would not be doing business with them. Not with the intention to hurt any feelings or irritate them, but with the hopes that they would eventually give some very real thought to being professional from the outset, and therefore avoid losing customers before they even acquire them. I will never know of course, but do wish them well in their business endeavors.

]]> Comment on How Answering Your Phone Can Lose You Business by Susan http://denisegriffitts.com/how-answering-your-phone-can-lose-you-business/#comment-5133 Susan Thu, 29 Mar 2012 14:51:34 +0000 http://denisegriffitts.com/?p=2282#comment-5133 Denise Love your posts! This one in particular is outstanding. As a concierge, customer service is king and if a so-called professional can't provide basic phone manners, then they might as well not be in business. Well said. Thanks for sharing! -Susan Denise

Love your posts! This one in particular is outstanding. As a concierge, customer service is king and if a so-called professional can’t provide basic phone manners, then they might as well not be in business. Well said. Thanks for sharing!

-Susan

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