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	<title>Comments on: Offshore Virtual Assistants May Actually Hurt Your Business</title>
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		<title>By: Preciosa Leal</title>
		<link>http://denisegriffitts.com/offshore-virtual-assistants-may-actually-hurt-your-business/#comment-18</link>
		<dc:creator>Preciosa Leal</dc:creator>
		<pubDate>Fri, 07 Aug 2009 16:11:48 +0000</pubDate>
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		<description>Denise, you&#039;ve presented a well-written article with some very valuable points. However... (you gotta know someone would have a slightly different view on the topic...) I always get a little &quot;miffed&quot; when people address offshore services in a less than positive manner.  My reason for that is very simple:  I have dual citizenship (Canadian and Portuguese) and I&#039;m fluently bilingual (quad if you include my basic French and Spanish.) I can come and go to/from my home country in Europe at my leisure, and I&#039;m registered with the ability to work there too.  My family has on more than one occasion contemplated moving back, but for various reasons we&#039;ve decided to stay.  That said, what if I did move back to my home country and carried out my virtual assistance business from there. In some respects I&#039;d be at an advantage: time difference (ahead by 5 hours so work gets done before the crack of dawn in North America); technology is equivalent if not better in some respects; from a skill-set/technical perspective my client base in North America could be retained, and in fact would increase with new clients overseas; and while economic issues are a global concern, the Euro is still stronger than North American currencies; and then there&#039;s the great weather ;)  Likely I would not need to charge as much as I do in Canada, as the cost of living (not the standard of living) is somewhat lower than in North America. That&#039;s not to say that I would lower my rates, but I could, so they could be more attractive to potential clients. My business standards wouldn&#039;t be compromised, and I&#039;d still be providing the same high quality service and value to my clients as I do today - I&#039;d simply be doing it from another geographical location.

Yet what troubles me most - and borders on offensive - is that, if I carried out my business from overseas, I&#039;d then be in the offshore services category, and presumably subject to the same critizism as other service providers in countries outside North America, who may not have a need to charge comparable rates. So why should I be included in that point of view when I&#039;m just as qualified, capable and competitive as any other North American VA?

I&#039;m well aware of the concerns expressed by users of offshore services - I&#039;m neither downplaying nor negating them. But let&#039;s face it, business owners who work with local virtual assistants - local to them, wherever they may be - could also be faced with similar problems. How many times do we hear from colleagues or see on discussion forums postings including &#039;my client worked with another VA but it didn&#039;t work out&#039;? Or from a potential client, &#039;I&#039;ve worked with other VAs and it hasn&#039;t been favouralbe&#039;.  Fit between a VA and client is key to a positive business relationship - and we all know that not all VAs work well with all clients, and vice versa.

I&#039;m always in favour of working with and buying from local product/service providers; it keeps our (VA) industry going/growing within our community(ies) and helps stimulate the economy(ies). But sometimes as business owners we need to consider other resources that best suit our needs - be it immediate or long term; and offshore assistance is a viable alternative for some.

Besides, who&#039;s to say that in the course of developing our own businesses, we may not find ourselves partnering with someone from another part of the world...

Here&#039;s to a strong sense of diversity in our ever-growing industry of well educated, qualified and competent virtual assistants - worldwide!

Preciosa Leal
Alliance Business Solutions
www.alliancesolutions.ca

Do what you do best - and let Alliance take care of the rest.
We are Your Virtual Key to Success!TM</description>
		<content:encoded><![CDATA[<p>Denise, you&#8217;ve presented a well-written article with some very valuable points. However&#8230; (you gotta know someone would have a slightly different view on the topic&#8230;) I always get a little &#8220;miffed&#8221; when people address offshore services in a less than positive manner.  My reason for that is very simple:  I have dual citizenship (Canadian and Portuguese) and I&#8217;m fluently bilingual (quad if you include my basic French and Spanish.) I can come and go to/from my home country in Europe at my leisure, and I&#8217;m registered with the ability to work there too.  My family has on more than one occasion contemplated moving back, but for various reasons we&#8217;ve decided to stay.  That said, what if I did move back to my home country and carried out my virtual assistance business from there. In some respects I&#8217;d be at an advantage: time difference (ahead by 5 hours so work gets done before the crack of dawn in North America); technology is equivalent if not better in some respects; from a skill-set/technical perspective my client base in North America could be retained, and in fact would increase with new clients overseas; and while economic issues are a global concern, the Euro is still stronger than North American currencies; and then there&#8217;s the great weather <img src='http://denisegriffitts.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />   Likely I would not need to charge as much as I do in Canada, as the cost of living (not the standard of living) is somewhat lower than in North America. That&#8217;s not to say that I would lower my rates, but I could, so they could be more attractive to potential clients. My business standards wouldn&#8217;t be compromised, and I&#8217;d still be providing the same high quality service and value to my clients as I do today &#8211; I&#8217;d simply be doing it from another geographical location.</p>
<p>Yet what troubles me most &#8211; and borders on offensive &#8211; is that, if I carried out my business from overseas, I&#8217;d then be in the offshore services category, and presumably subject to the same critizism as other service providers in countries outside North America, who may not have a need to charge comparable rates. So why should I be included in that point of view when I&#8217;m just as qualified, capable and competitive as any other North American VA?</p>
<p>I&#8217;m well aware of the concerns expressed by users of offshore services &#8211; I&#8217;m neither downplaying nor negating them. But let&#8217;s face it, business owners who work with local virtual assistants &#8211; local to them, wherever they may be &#8211; could also be faced with similar problems. How many times do we hear from colleagues or see on discussion forums postings including &#8216;my client worked with another VA but it didn&#8217;t work out&#8217;? Or from a potential client, &#8216;I&#8217;ve worked with other VAs and it hasn&#8217;t been favouralbe&#8217;.  Fit between a VA and client is key to a positive business relationship &#8211; and we all know that not all VAs work well with all clients, and vice versa.</p>
<p>I&#8217;m always in favour of working with and buying from local product/service providers; it keeps our (VA) industry going/growing within our community(ies) and helps stimulate the economy(ies). But sometimes as business owners we need to consider other resources that best suit our needs &#8211; be it immediate or long term; and offshore assistance is a viable alternative for some.</p>
<p>Besides, who&#8217;s to say that in the course of developing our own businesses, we may not find ourselves partnering with someone from another part of the world&#8230;</p>
<p>Here&#8217;s to a strong sense of diversity in our ever-growing industry of well educated, qualified and competent virtual assistants &#8211; worldwide!</p>
<p>Preciosa Leal<br />
Alliance Business Solutions<br />
<a href="http://www.alliancesolutions.ca" rel="nofollow">http://www.alliancesolutions.ca</a></p>
<p>Do what you do best &#8211; and let Alliance take care of the rest.<br />
We are Your Virtual Key to Success!TM</p>
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		<title>By: Barbara Best</title>
		<link>http://denisegriffitts.com/offshore-virtual-assistants-may-actually-hurt-your-business/#comment-7</link>
		<dc:creator>Barbara Best</dc:creator>
		<pubDate>Sat, 01 Aug 2009 14:57:02 +0000</pubDate>
		<guid isPermaLink="false">http://denisegriffitts.com/?p=62#comment-7</guid>
		<description>Denise - thank-you so much for your great article!  As a practicing VA, I&#039;ve been faced with the same arguments from prospects in recent years (especially since Mr. Ferris&#039;s book came out).  Your article really puts everything in true perspective and nails down the difference between hiring in North America and overseas; a lot of people that I&#039;ve talked to simply don&#039;t get it. Thanks again! Barbara</description>
		<content:encoded><![CDATA[<p>Denise &#8211; thank-you so much for your great article!  As a practicing VA, I&#8217;ve been faced with the same arguments from prospects in recent years (especially since Mr. Ferris&#8217;s book came out).  Your article really puts everything in true perspective and nails down the difference between hiring in North America and overseas; a lot of people that I&#8217;ve talked to simply don&#8217;t get it. Thanks again! Barbara</p>
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	<item>
		<title>By: David K</title>
		<link>http://denisegriffitts.com/offshore-virtual-assistants-may-actually-hurt-your-business/#comment-5</link>
		<dc:creator>David K</dc:creator>
		<pubDate>Fri, 31 Jul 2009 02:08:15 +0000</pubDate>
		<guid isPermaLink="false">http://denisegriffitts.com/?p=62#comment-5</guid>
		<description>Great article! I have tried several times to outsource various projects using Elance offshore contractors and have finally just thrown in the towel. Twice I had to shut the project down and ask for a refund and then only after weeks of trying to get the projects either completed or repaired. I have had two pleasant experiences, but both of those contractors were based in America so the language issue was not a problem. I was also able to speak directly with them which is critical when you are trying to describe what the project is really all about. My conclusion is that there is no real savings by hiring somebody in India or Singapore for $3 an hour. The time you spend chasing them around translates into wasted dollars and lots of headaches for you.</description>
		<content:encoded><![CDATA[<p>Great article! I have tried several times to outsource various projects using Elance offshore contractors and have finally just thrown in the towel. Twice I had to shut the project down and ask for a refund and then only after weeks of trying to get the projects either completed or repaired. I have had two pleasant experiences, but both of those contractors were based in America so the language issue was not a problem. I was also able to speak directly with them which is critical when you are trying to describe what the project is really all about. My conclusion is that there is no real savings by hiring somebody in India or Singapore for $3 an hour. The time you spend chasing them around translates into wasted dollars and lots of headaches for you.</p>
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